Business ID: 2622410-9

Post address
Protector Vakuutus
PL 230, 00101 Helsinki

Street address
Kalevankatu 30, 00100 Helsinki
(No customer service)

Telephone service is open on Monday-Friday from 9:00 to 15:00

Customer service - Broker Service
Tel: (+358) 020 741 4000
E-mail: info@protectorvakuutus.fi          

Claims service
Tel: (+358) 020 741 4001
E-mail: vahingot@protectorvakuutus.fi  

Contact outside of service hours and towing RedGo 24/7 (former Falck)
Tel: (+358) 09 374 775 35

Travel accident emergency service Falck Global Assistance 24/7
Tel: (+358) 20 155 0835

When you call us, you only pay the mobile phone fee according to your telephone operator's price list or local network fee. There are no separate service fees for calling the number. There is also a charge for queuing.

Exceptions to service hours in 2024:

Telephone service is closed on public holidays,

  • Fri 29.3. and Mon 1.4. (Easter) 
  • Wed 1.5. (Labor Day)
  • Thu 9.5. (Ascension Day) 
  • Fri 21.6. (Midsummer's Eve) 
  • Fri 6.12. (Independence Day) 
  • Tue -Thu 24.-26.12. (Christmas)

 

Limited service hours,

  • Thu 28.3. from 9:00 to 12:30 (Maundy Thursday)
  • Tue 31.12. from 9:00 to 12:30 (New Year´s Eve)

 

Electronic invoicing
E-address: 003726224109
Operator: Pagero
Service ID: 003723609900 or PAGERO